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Welcome to the May 31st, 2018 issue of P&A Online, a monthly eMagazine dedicated to the interests and concerns of providers and administrators of automotive finance and insurance products.

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Featured Articles
Y’all Come Back Now!
F&I product administrators have a once-in-a-lifetime opportunity to help dealers sell more products and earn the type of customer loyalty that doesn’t expire with the factory warranty.

By: John Pappanastos

There is nothing as welcoming as Sunday dinner with friends and family. The meal is often a rotation of favorite dishes, the conversation replete with friendly banter — and some well-worn digs — and the dessert can never be passed up. As guests make their ... Read More »
Esigning Improves the Customer Experience
Agents can take an active role in transitioning dealers to tools that improve transparency as well as F&I production.

By: Imran Mussani

There is no question about it: The retail space is evolving, and our industry is not immune to the charge toward change. There is rapidly maturing technology popping up all around us that enables consumers to drive their purchasing experience and fulfill their desire for ... Read More »
The Ghost of Disparate Treatment Past
The very concept of F&I product pricing and retail margin remains haunted by anti-dealer conceits hatched in the flawed initial philosophy that anchored the formation of the CFPB.

By: Terry O'Loughlin

Pricing products and services would appear to be neither science nor art. Although the bespectacled accounting profession can provide some indication as to what prices to charge so that a business doesn’t lose money it may not be so accurate when it comes to what ... Read More »
P&A Industry News
Dealers’ Choice Awards Voting Ends Today
TORRANCE, Calif. — Voting for the 2018 Dealers’ Choice Awards ends tonight, the publishers of Auto Dealer Today announced. The survey will remain open until midnight Eastern time. This year’s survey includes 34 categories. Each voter must manually enter their industry partners’ company names for each category, and each voter must complete five categories for their votes to register. ... Read More »
Alpha’s Jeff Olsen Honored With 2018 Corporate Counsel Award
SALT LAKE CITY — Jeffrey R. Olsen, in-house legal counsel for Alpha Warranty Services, was honored with the 2018 Corporate Counsel Award. Utah Business recognized the 2018 honorees at an awards ceremony at The Grand America Hotel on April 26. They are also featured in the May 2018 edition of Utah Business magazine. The Corporate Counsel Awards recognize exceptional in-house ... Read More »
GWC Warranty Adds to Sales Management Team
WILKES-BARRE, Pa. — F&I product provider GWC Warranty announced several additions to its sales leadership team. Five new regional sales manager (RSM) positions were created to enhance an already robust GWC Warranty sales team, resulting in the addition of more than 100 years of combined experience in sales and the automotive industry. “The GWC ... Read More »
RoadVantage Brings Don Oliver Aboard as SVP
AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, announces the addition of Don Oliver as Senior VP of Operations. Mr. Oliver is a 30-year veteran of the VSC (Vehicle Service Contract) administration business, having spent the majority of his automobile industry career with CNA National Warranty Corporation (CNA National) which was ... Read More »
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Automotive Industry News
Car-Ware Integrates BillingTree Digital Payment Technology
PHOENIX — BillingTree announced that auto dealer management specialists Car-Ware will integrate the payment technology provider’s myPayrazr solution suite into its software platform. The completed integration enables Car-Ware clients to utilize BillingTree merchant services and deploy the myPayrazr gateway, portals and Interactive Voice Response (IVR) to manage auto finance transactions. Car-Ware has serviced the ... Read More »
Drive Motors Hires New Senior Director of Consumer Experience
SAN FRANCISCO — Drive Motors today announced that Lauren Wolfe has joined the team as senior director of consumer experience for the ecommerce solution provider. Wolfe previously served as president of FZA Digital, the digital-advertising agency of fusionZONE Automotive LLC. She will be based in Los Angeles and will report to Rune Hauge, Drive Motors’ head of ... Read More »
Autotrader, Kelley Blue Book Team With LendingTree
IRVINE, Calif., and CHARLOTTE, N.C. — Cox Automotive brands Autotrader and Kelley Blue Book have teamed with LendingTree to provide visitors of both sites with the ability to request a loan, compare competitive rates and payment terms from multiple lenders, and use an auto loan calculator to determine monthly payments based on loan amount, interest rate and loan term. ... Read More »
Trump Tariffs Are ‘Big News’ for Auto Dealers
WASHINGTON, D.C. — President Donald Trump has ordered an investigation to determine whether to impose new tariffs on imported light-duty vehicles and parts following a tweet promising “big news” for the auto industry. The order came after a meeting between Trump and Secretary of Commerce Wilbur Ross on May 23 in which the two discussed ... Read More »
AutoGravity Names Jason Bonifay Vice President of Engineering
IRVINE, Calif. — Fintech firm AutoGravity announced the appointment of Jason Bonifay as vice president of engineering. He previously served as vice president of product development and engineering at CDK Global. At CDK, Bonifay was a key member of the tech company’s executive management team and managed 100-plus global associates responsible for engineering, product ... Read More »
AAA: Crashes Shake Faith in Driverless Vehicles
ORLANDO, Fla. — Following high-profile incidents involving autonomous vehicle technologies, a new report from AAA’s multiyear tracking study indicates that consumer trust in these vehicles has quickly eroded. Today, nearly three-quarters (73%) of American drivers report they would be too afraid to ride in a fully self-driving vehicle, up significantly from 63% in late 2017. ... Read More »
Trump Signs Repeal of CFPB’s Dealer Participation Guidance
WASHINGTON, D.C. — President Donald Trump signed into law the Congress-approved resolution of disapproval of the Consumer Financial Protection Bureau’s guidance on dealer participation — ending the regulator’s attack on a key source of dealer income exactly five years and two months since the regulator issued its controversial rule. The enactment of the ... Read More »
RMS Adds AI-Powered Portfolio Tools
ATLANTA — Combining powerful analytics with Cox Automotive’s data assets, RMS Automotive announced the launch of Optimization, an AI-powered product suite designed to provide clients with vehicle-specific insights that drive data-driven decisions and improve overall portfolio performance. The AI approach enables these solutions to leverage large amounts of data to make scientific, prescriptive recommendations that ... Read More »
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P&A Featured Companies
Please click on a company logo to get more information.
Arch Insurance Chem Etch Manufacturing Dealer Owned Warranty Company
Dealers Assurance Company (DAC) EcoProProducts Entire Car Protection (ECP)
F&I Administration Solutions F&I Express Impact Group
Innovative Aftermarket Systems (IAS) Kerper Bowron, LLC MaximTrak Technologies
National Automotive Experts Old Republic Insurance Company Performance Administration Corp. (PAC)
RoadVantage Safe-Guard Products International Simoniz USA
SouthwestRe StoneEagle The Warranty Group
Vanguard Dealer Services Virginia Surety Company, Inc. Wise F&I
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