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Welcome to the March 14th, 2018 issue of P&A Online, a monthly eMagazine dedicated to the interests and concerns of providers and administrators of automotive finance and insurance products.

P&A Online is your source for industry news and updates as well as original feature articles to keep you well-informed of best practices and trends.

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Featured Articles
Industry Trends for 2018
Top executives and thought leaders from the F&I product provider and administration segment discuss and debate the trends that will shape the industry’s success this year.

By: Tariq Kamal

It’s a good time to be in the automotive industry — or any business, as long as the stock market continues to hit record highs, unemployment remains low, and consumer confidence stays strong. But auto dealers will continue to rely on F&I to maintain profitability, ... Read More »
Stay Competitive in 2018
Continued success in the F&I industry will require providers, administrators, agents and dealers to adapt to a rapidly evolving economic and regulatory landscape.

By: David Engelman

A new year gives all of us — providers, administrators, agents and dealers — a chance to refocus efforts to keep growth up and your competitive advantage sharp. 2018 will be a continuation of many elements we have all grown accustomed to in the past, ... Read More »
Meet the Executive
An Interview with Cindy Allen
P&A gets in tune with Cindy Allen, the newly appointed CEO of StoneEagle.

By: Tariq Kamal

After a 10-year absence, Cindy Allen has returned to StoneEagle as the company’s new CEO. She rejoins a leadership team that includes her husband, Brent Allen, and her brother-in-law, Bobby Allen. P&A caught up with Cindy Allen shortly after the announcement to ask what’s in ... Read More »
Summit Updates
Bartle and Marcus to Talk Agent Agreement Provisions at Agent Summit
LAS VEGAS — Organizers of the upcoming Agent Summit have announced that attorneys Matt Bartle and David Marcus will discuss “Key Provisions of Agent Agreements” in one of two agent principals-only presentations at this year’s event. Agent Summit 2018 will be held May 20–23 at ... Read More »
P&A Industry News
GWC Warranty and Nicholas Financial Form Strategic Alliance
WILKES-BARRE, Pa. — Vehicle service contract provider GWC Warranty announced a strategic alliance with Nicholas Financial, a provider of direct consumer loans and installment sales contracts from automobile dealers for used cars and light trucks. Nicholas Financial operates a network of 63 locations in 18 states spanning the Southeastern and Midwestern United States. Nicholas, which ... Read More »
CNA National Distributed More Than $41M to Dealers in 2017
SCOTTSDALE, Ariz. — CNA National Warranty Corp. (CNAN) returned more than $41 million to dealers across the United States last year through its various participation programs, bringing its inception-to-date total to more than $452 million. “This marks the third consecutive year that we have paid out more than $40 million to our dealers,” said CNAN ... Read More »
APCO Adds Anne Bélec to Board of Directors
NORCROSS, Ga. — APCO Holdings Inc., the parent company of the EasyCare and GWC brands, announced the addition of Anne Bélec to its board of directors. Bélec brings extensive experience in brand management. She spent 24 years with Ford Motor Co., where she served as director of Global Marketing for the automaker, as well as ... Read More »
EFG Sweeps Stevie Awards
DALLAS — EFG Companies was recognized in all four categories submitted at the 12th Annual Stevie Awards for Sales and Customer Service, a feature of the American Business Awards. This marks the fourth year running that EFG has brought home Stevie Awards. This year, the company received the following: A Silver Award in Call Center ... Read More »
View All P&A Industry News Here
Automotive Industry News
DealersLink to Unveil Vehicle Pricing Tool at NADA Show 2018
BROOMFIELD, Colo.  — Integration and networking technology provider DealersLink today said it will unveil a new-car pricing tool at the NADA Show 2018, which will take place March 23-25 in Las Vegas. Dealerslink officials will be on hand inside Booth No. 337N to demonstrate the firm’s new-car pricing tool as well as its dealer-to-dealer Marketplace, ... Read More »
myKaarma Launches SmartAssist AI for Fixed Ops
LONG BEACH, Calif. — Dealer solutions provider myKaarma announced the release of SmartAssist, a new artificial intelligence tool. SmartAssist was designed to act as a personal assistant for service advisors, researching and providing answers to customer questions. SmartAssist also provides information on previous recalls, assists in setting appointments and ensures advisors save time answering questions ... Read More »
Pearl to Debut Pre-Owned Marketing Platform at NADA 2018
DALLAS — Pearl Technology Holdings announced it will introduce a new pre-owned marketing platform at this year’s NADA convention in Las Vegas. Pearl Pre-Owned will exclusively focus on pre-owned profitability with “consumer-centric” vehicle sourcing tools and “targeted and efficient” marketing modules. The platform seamlessly incorporates and utilizes 6 of Pearl’s most powerful tools; Propensity360, VehicleXchange, ... Read More »
vAuto Debuts Dealership Digital Assistant
OAKBROOK TERRACE, Ill. — vAuto announced the launch of Nexi, billed as a digital assistant for dealerships. Nexi will debut at the 2018 NADA convention in Las Vegas. Through a “skill” for Amazon Alexa, available on Echo Devices, Nexi helps dealers access their inventory, sell cars and generate profit. The cloud-based service is capable of answering ... Read More »
TD Auto Finance Commercial Services Announces National Expansion
CHERRY HILL, N.J. — TD Auto Finance today announced the national expansion of TDAF Commercial Services, which leverages TD Bank N.A. to provide floorplan financing and commercial lines of credit to automotive dealerships. “We are incredibly excited to continue growing our commercial business,” said TDAF President and CEO Andrew Stuart. “This decision signifies TD’s strong ... Read More »
Jaguar Columbia Receives Pride of Jaguar Award
COLUMBIA, S.C. — Jaguar Columbia was honored with Jaguar Land Rover North America’s Pride of Jaguar Retailer Excellence Award, making it one of the automaker’s top dealerships in the nation. The Pride of Jaguar and Land Rover Pinnacle awards are handed out annually to retailers that have demonstrated a commitment to excellence and to the ... Read More »
Edmunds Lists Five Star Dealer Award Winners
SANTA MONICA, Calif. — Edmunds announced the 2018 Five Star Dealer Awards, recognizing 363 car dealers nationwide for their outstanding customer satisfaction ratings. Edmunds also honored 25 dealers with the prestigious Edmunds Five Star Premier Dealer designation, which recognizes the dealers with the highest overall satisfaction ratings. “Car shopping is a daunting task for many, ... Read More »
Clarivoy Offers ‘Any-Touch’ Attribution
COLUMBUS, Ohio — Dealer marketing solutions provider Clarivoy announced the launch of its new software, which uses “any-touch” attribution to ensure the correct marketing sources receive credit during the customer’s purchase journey. Whether first, last, or somewhere in the middle, any-touch attribution makes sure proper credit is attributed to those marketing sources which influenced the ... Read More »
View All Auto Industry News Here
P&A Featured Companies
Please click on a company logo to get more information.
Arch Insurance Chem Etch Manufacturing Dealer Owned Warranty Company
Dealers Assurance Company (DAC) EcoProProducts Entire Car Protection (ECP)
F&I Administration Solutions F&I Express Impact Group
Innovative Aftermarket Systems (IAS) Kerper Bowron, LLC MaximTrak Technologies
National Automotive Experts Old Republic Insurance Company Performance Administration Corp. (PAC)
RoadVantage Safe-Guard Products International Simoniz USA
SouthwestRe StoneEagle The Warranty Group
Vanguard Dealer Services Virginia Surety Company, Inc. Wise F&I
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