Welcome to P&A Online, a monthly eMagazine dedicated to the interests and concerns of providers and administrators of automotive finance and insurance products.
P&A Online is your source for industry news and updates as well as original feature articles to keep you well-informed of best practices and trends.
Be sure to visit P&A’s website at www.pa-magazine.com regularly for the latest updates.
While internally developed IT systems may be the right approach for some providers and administrators, outsourced solutions are another option worth considering…
Read Full StoryThe mechanical damage inspection industry has gone through dramatic changes in the last 25 years since the need for an independent inspection process became evident.
Read Full StoryIf you are managing a number of dealerships by state, region or nationally, it might be time to consider a national supplier to offer a product line you do not currently offer…
Read Full StoryTrinder and Kathinokkula explain how the industry can pick itself up even when sales volumes are down. Despite the tough times the auto industry has been facing, David Trinder …
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Regulations are a fact of life for businesses in the automotive industry, and providers of vehicle service contracts and other value-added products are no exception. Fortunately, we still have time to take the initiative …
Read Full StoryQuestion 1: How many people touch a service contract claim from origination to payment?
Question 2: How long, on average, is a service contract claim open?
Question 3: From whom do you recover cancellation refunds when a dealer has gone out of business?