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Welcome to the August 28th, 2018 issue of P&A Online, a monthly eMagazine dedicated to the interests and concerns of providers and administrators of automotive finance and insurance products.

P&A Online is your source for industry news and updates as well as original feature articles to keep you well-informed of best practices and trends.

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Featured Articles
Beyond the Full Product Suite
Leaders in the F&I product provider and administration segment define the true meaning of ‘full product suite’ and discuss why it’s important to back their offerings with extensive research and development, training, technology, and adaptability.

By: Tariq Kamal

Interest among dealers in F&I production and profitability is elevated as profit margins remain compressed, new-vehicle sales show signs of plateauing, and dealers seek to maximize opportunities for service-department revenue. Among F&I product providers and administrators, the pressure to deliver benefits that appeal to agents ... Read More »
Requiem for a Guidance
The Consumer Financial Protection Bureau’s dealer participation was flawed, embattled, and finally discarded, but the need to eliminate discrimination in every dealership transaction remains.

By: Jim Ganther

In order to make any sense of what’s going on at the CFPB, we need to start at the beginning — in this case, the 2008 financial crisis and its aftermath. While economists may argue over specifics, the conventional wisdom explains the financial meltdown as ... Read More »
Meet the Executive
An Interview with David Trinder
P&A sets sail with David Trinder, CEO of F&I Administration Solutions.

By: Tariq Kamal

David Trinder is the CEO and co-founder, with COO Kumar Kathinokkula, of F&I Administration Solutions LLC, a Chicago-based provider of administration and business intelligence solutions for the auto and powersports F&I industry. P&A met with Trinder to trace the genesis of his company, discuss the ... Read More »
Summit Updates
O’Loughlin to Deliver Post-CFPB Keynote at Compliance Summit
ORLANDO, Fla. — Organizers of the annual Industry Summit announced that attorney and former dealer regulator Terrence J. “Terry” O’Loughlin will deliver the keynote address for the Compliance Summit portion of the event, which will be held Oct. 8–10 at the Caribe Royale Orlando in Orlando, Fla. ... Read More »
Industry Summit to Focus on the Future of F&I
TORRANCE, Calif. — Get compliance certified, hear from the F&I industry’s leading product providers, experience the latest digital retailing solutions, and learn from the industry’s top F&I trainers. That will be the scene this October at the Caribe Royale Orlando in Orlando, Fla., where dealers, ... Read More »
P&A Industry News
NAE/NWAN Listed Among 99 Best Workplaces
CLEVELAND — National Automotive Experts has been recognized by ERC as one of Northeast Ohio’s 99 best places to work, the company announced. This is the second year in a row that NAE/NWAN has received the NorthCoast 99 award. The award focuses on policies and practices related to the attraction and retention of top performers, ... Read More »
StoneEagle to Power TFS iBook Dealer Portal
DALLAS — StoneEagle announced that Toyota Financial Services will use StoneEagle’s SEcureAdmin enterprise administration system to power the iBook erating dealer portal for its North American dealers. The SEcureAdmin platform features a “powerful” rules engine which simplifies the complexity of business logic and criteria to quickly display the complete suite of rates for Toyota Financial ... Read More »
Alpha Warranty Makes Utah Business Fast 50
SALT LAKE CITY — Alpha Warranty Services was honored for the second consecutive year as one of Utah’s 50 fastest-growing businesses, ranking No. 31 statewide. The Utah Business Fast 50 is an annual event that celebrates the fastest-growing companies in the state for their entrepreneurial spirit, innovative business strategy, and revenue growth. The 11th annual event ... Read More »
AUL Among North Bay’s ‘Best Places to Work’
NAPA, Calif. — AUL Corp. has been honored as one of the “Best Places to Work” for the fifth consecutive year by the North Bay Business Journal. The 13th annual competition recognizes companies that excel in quality, professionalism, respect, fairness, pride and camaraderie, as reported firsthand by their employees. This year’s winners were selected from the more than 8,025 completed anonymous employee surveys and a ... Read More »
View All P&A Industry News Here
Automotive Industry News
Senate Committee Narrowly Confirms Trump’s Pick to Head BCFP
WASHINGTON, D.C. — Kathy Kraninger, current associate director for general government at the Office of Management and Budget (OMB), was approved by the U.S. Senate Committee on Banking, Housing on Urban Affairs to lead the Bureau of Consumer Financial Protection (BCFP) by a narrow 13-12 vote. Thursday’s vote sends President Donald Trump’s pick to head ... Read More »
Manheim Adds Dealer Lane Alerts
ATLANTA — Manheim now offers Lane Alerts, a new feature designed to allow buyers to receive a text message in advance of a vehicle they’re interested in coming up for sale. In the six months since Lane Alerts launched, over 33,000 vehicles have sold to a client who set up a Lane Alert and received ... Read More »
EEOC Files Sex Bias Suit Against Ferman’s Tampa Harley-Davidson
TAMPA, Fla. — The U.S. Equal Employment Opportunity Commission (EEOC) is suing Ferman Automotive Group and Cigar City Motors, which operates Tampa Harley-Davidson and other car and motorcycle dealerships there, for discriminating against a female employee. In its lawsuit filed on Monday in the U.S. District Court for the Middle District of Florida, Tampa Division, ... Read More »
Demand for Pickups and Small Cars Fuel Weekly Values
LAWRENCEVILLE, Ga. — Strong demand for pickups and small cars fueled another week of low depreciation in the wholesale market, according to Black Book’s Aug. 20 Market Insights report. Overall car segment values decreased by 0.11% last week. In comparison, values had decreased at a rate of 0.2% per week during the previous four weeks. ... Read More »
Affinitiv Announces ‘Revenue Rescue’ Webinar Series
CHICAGO — Dealership marketing and software solutions provider Affinitiv announced a free educational webinar series for auto dealers. “Revenue Rescue” will take an in-depth look at the solutions, strategies and safeguards proven to help auto dealers maximize their revenue potential from common challenges they face every day. “The goal of this webinar series is to ... Read More »
Report: Best Cars for Teen Drivers
WASHINGTON, D.C. — U.S. News & World Report today unveiled its “Best Cars for Teens,” a list of new and used cars with strong safety and reliability ratings, offer features designed to help prevent crashes, and give parents the tools they need to help their teens develop safe driving habits. “While driving is a rite of passage ... Read More »
LoJack: Dead Batteries Kill Lead Conversion, Service Retention
IRVINE, Calif. — LoJack, a wholly-owned subsidiary of CalAmp (Nasdaq: CAMP) has released, “Raise the Bar for Lead Conversion and Service Retention,” a new insights guide for auto dealers and F&I professionals. The report, which is available now as a free download, details the damage done to sales, F&I and service department efforts when such simple ... Read More »
Equifax Names Reid as USIS Lead
ATLANTA — Jennifer “Jenn” Reid has joined Equifax as U.S. automotive marketing and strategy lead for U.S. Information Systems. In this role, Reid will be responsible for the development of Equifax’s automotive growth strategies, as well as overseeing specific marketing plans and initiatives. This includes understanding competitive automotive industry market dynamics and trends, key customer ... Read More »
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P&A Featured Companies
Please click on a company logo to get more information.
Arch Insurance Chem Etch Manufacturing Dealer Owned Warranty Company
Dealers Assurance Company (DAC) EcoProProducts Entire Car Protection (ECP)
F&I Administration Solutions F&I Express Impact Group
Innovative Aftermarket Systems (IAS) Kerper Bowron, LLC MaximTrak Technologies
National Automotive Experts Old Republic Insurance Company PCMI
Performance Administration Corp. (PAC) Safe-Guard Products International Simoniz USA
SouthwestRe StoneEagle The Warranty Group
Vanguard Dealer Services Virginia Surety Company, Inc. Wise F&I
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