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P&A Online
April 12th, 2017

Welcome to P&A Online, a monthly eMagazine dedicated to the interests and concerns of providers and administrators of automotive finance and insurance products.

P&A Online is your source for industry news and updates as well as original feature articles to keep you well-informed of best practices and trends.

Be sure to visit P&A's website at regularly for the latest updates.

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Featured Articles

The Need for … Wait for It … Speed!

Today's car buyers demand efficiency and transparency, and agents are meeting those needs by streamlining their dealers' processes and taking a leading role in the introduction of new technology.

By: Jim Maxim Jr.

Time is often an invisible variable in nearly all the tasks we do. Whether pulling the cord to the lawnmower, booting up your computer or running your credit card at the pump, you expect these everyday tasks to "just work." An expectation develops that processes will be repeatable, will take about the same amount of ... Read More »

Why It Doesn't Matter That Trump Won

The needs of car buyers and the finance sources that serve them will always outweigh those of the White House.

By: David Engelman

2016 is now in our rearview mirror. For many of us, that is a relief. The election created debate, anger, frustration, exhilaration and – depending on whom you supported – either hope or despair. However, unless you are an automotive manufacturer who committed billions to building a plant in Mexico and now face the possibility ... Read More »

Does the IRS Notice 2016-66 Impact You?

Learn how dealer-owned reinsurance companies – and the dealerships themselves – are affected by the recently issued Notice 2016-66.

By: John Kerper

The IRS sent a notice, 2016-66, which requires filings by entities which meet specific requirements. These entities may include dealer- or producer-owned reinsurance companies, as well as the dealership itself and the owners of the dealership. Originally, the filings were due by Jan. 30, 2017 but the IRS extended the deadline to May 1, 2017. ... Read More »
Summit Update

Agent Summit Partners with Automotive Compliance Education

LAS VEGAS – Organizers of Agent Summit have teamed up with Automotive Compliance Education (ACE) to offer Automotive Compliance Specialist certification at the 2017 event. Registered attendees are invited to participate in the certification component for no additional charge. The review and certification will take place the morning of Monday, May 22. "In our industry, at this moment ... Read More »

Reinsurance Symposium to Kick off Agent Summit 2017

LAS VEGAS – Organizers of the upcoming Agent Summit have released new information on the fifth annual Reinsurance Symposium, which will kick off the 2017 Agent Summit. The four-day event will begin on the evening of Sunday, May 21, at Paris Las Vegas, with the Reinsurance Symposium scheduled for the following afternoon. "The Reinsurance Symposium has been ... Read More »
P&A Industry News

RoadVantage Continues Strong Momentum with Office Expansions, Hiring Surge

AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, today announced the third expansion of its Austin headquarters and the addition of a new west coast office, as well as new hires across all departments. These latest expansions enable RoadVantage to further broaden its sales and customer service operations in order ... Read More »

GWC Warranty Introduces Improved Coverage Lookup Tool

WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has improved its online coverage lookup tool to better assist drivers in obtaining critical vehicle service contract information. As part of GWC Warranty's promise to deliver best-in-class customer service to dealers and their ... Read More »

New F&I Compliance Certification Offered by American Financial

THE WOODLANDS, Texas – A new F&I compliance certification has been introduced to the industry by Automotive Compliance Education, LLC (ACE). The ACE certification program was developed by industry-leading attorneys to help set and maintain professional standards at dealerships. This training program takes the rigorous and complicated federal regulations that touch different parts of the ... Read More »

CNA National Appoints New Vice President of Claims

SCOTTSDALE, Ariz.–CNA National is pleased to announce that, effective April 1, Mike Bacosa has been promoted to vice president of claims. Bacosa is a long-time member of CNAN with over 20 years in the Claims Department. For the past seven years, he led CNAN's claims organization as its senior manager and has held many other ... Read More »
Automotive Industry News

Morgan Stanley: Used-Car Values Could Fall by 50%

NEW YORK – A new report from Morgan Stanley warns that used-car values could fall by 25% to 50% in the next four to five years. It was prepared by a team of researchers led by Adam Jonas, a CFA and equity analyst for the firm. "Anatomy of a Used Car Downturn (in Charts)" examines key factors affecting ... Read More »

'Car and Driver' Enters Lead-Gen Arena With Inventory Listing Product

SAN FRANCISCO – Automotive content brand Car and Driver today announced it will now allow dealers to list inventory on its website. The move, according to officials, marks the brand's evolution from enthusiast-focused news and reviews to complete decision-making resources for in-market auto shoppers. "In turning ourselves into a true service for car shoppers and enthusiasts, ... Read More »

AFSA to Congress: The CFPB 'Needs to Be Reined In'

WASHINGTON, D.C. – A day after House Republicans called for the dismissal of Consumer Financial Protection Bureau and its leader, the American Financial Services Association (AFSA) called on Congress to prohibit the CFPB's use of the disparate impact theory, limit its enforcement authority, remove its supervision authority, prevent the finalization of its small-dollar and arbitration ... Read More »

FTC Approves Settlements With CarMax, Asbury, West-Herr

WASHINGTON, D.C. – The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies' claims of rigorous vehicle inspections. The final orders prohibit CarMax, Asbury, and West-Herr from claiming ... Read More »

AAA: One-In-Three U.S. Drivers Can't Afford Unexpected Repair

ORLANDO, Fla. –Sixty-four million U.S. drivers would not be able to pay for an unexpected vehicle repair without going into debt, indicating that some drivers may underestimate the full cost of owning and operating a vehicle, according to a new AAA survey. The average repair bill, according to AAA, can set a driver back up ... Read More »

AutoLoop Studies Reveal Reasons Dealers Fail to Convert Leads Into Buyers

CLEARWATER, Fla. – Customer relationship management solution provider AutoLoop LLC today revealed the Top 3 reasons dealerships have difficulty converting leads into buyers. According to recent study results, the reasons are inadequate explanation of the pricing and value proposition, lack of timely follow up and not using leads' preferred follow-up communication methods. The data was ... Read More »

Ally Rolls Out Online Auto Finance Marketplace

DETROIT – Ally today introduced an online marketplace called Clearlane. It connects consumers with auto finance providers to finance or refinance their vehicles with ease.  Clearlane's process provides customers with quotes from a robust network of finance providers, as well personalized support to help apply for and complete transactions. "With Clearlane, Ally adds a unique ... Read More »

NADA Sticks to 17.1 Million-Unit Forecast

TYSONS, Va. – In a Wednesday-morning conference call with members of the automotive press, the National Automobile Dealers Association (NADA)'s chairman, Chicago-area dealer Mark Scarpelli, and its chief economist, Steven Szakaly, predicted new-vehicle sales would remain above the 17 million-unit mark in 2017. Throughout the quarterly briefing, Scarpelli and Szakaly cited a number of factors ... Read More »
P&A Featured Companies

Please click on a company logo to get more information.

Arch Insurance
Dealer Owned Warranty Company
Dealers Assurance Company (DAC)
Entire Car Protection (ECP)
F&I Administration Solutions
F&I Express
Impact Group
Innovative Aftermarket Systems (IAS)
Kerper Bowron, LLC
MaximTrak Technologies
National Automotive Experts
Old Republic Insurance Company
Safe-Guard Products International
Simoniz USA
The Warranty Group
Vanguard Dealer Services
Virginia Surety Company, Inc.
Wise F&I